2021 sales: $4.26 billion*
Previous ranking: 6
Employees: 1,546
5 Paragon Drive, Suite 200
Montvale, NJ, 07645-1791
Phone: (855) 213-5842
Website Executives
PRESIDENT, FLIGHT CENTRE TRAVEL GROUP AMERICAS: Charlene Leiss
CFO: Mark Imrie
CHIEF EXPERIENCE OFFICER, CORPORATE BRANDS: John Morhous
SVP, CORPORATE: Chris Lynes
PRESIDENT, LEISURE, AMERICA: Marc Casto
PRESIDENT, FCM: Billy McDonough
PRESIDENT, FCTG CANADA/CHIEF SUPPLY & STRATEGY OFFICER: John Beauvais
PRESIDENT, FCTG MX & LATAM NETWORK, FLIGHT CENTRE TRAVEL GROUP MEXICO: Maren Hanschke
Company facts
* Subsidiary of Flight Centre Ltd., a publicly traded Australian travel company.
* Brands include wholesaler Gogo Vacations, Student travel OTA Student-Universe, retailer Liberty Travel (a mix of host and travel agency services) and travel management company FCM.
* Works with 738 independent contractors.
* Business travel sales 58%, leisure travel 42%.
2021 developments
* Lowered occupancy costs through rent reductions and shop rationalization; about 85% of leisure stores were closed.
* Permanent focus change on online, remote customer service.
* Focus on luxury and premium markets.
* Global capital raise of $825 million.
Looking ahead
* Significant pent-up demand in the leisure market released as government restrictions and barriers to entry are eased.
* Excess cash savings for consumers will increase demand for premium travel.
* A meaningful recovery in corporate travel is expected later this year.
NOTE ABOUT FLIGHT CENTRE'S SALES TOTAL AND RANKING: Some Power List companies
have resubmitted their numbers, which have resulted in changes in the
rankings. Read more about those changes.