28 | Fox World Travel

Fox World Travel
2021 sales: $267.7 million
Previous ranking: 25
Employees: 224

2150 S. Washburn St.
Oshkosh, WI 54904
Phone: (920) 236-8000
Website

Executives

EXECUTIVE CHAIRMAN: David Juedes
CEO: Chip Juedes
CHIEF EXPERIENCE OFFICER: Beth Marino
CHIEF INFORMATION OFFICER: Sam Hilgendorf
CHIEF CULTURE OFFICER: Audra Mead
VP, BUSINESS TRAVEL: George Kalka
VP, VACATION TRAVEL: Brianne Bloom

Company facts

* Privately held company providing business, vacation and meetings/incentives travel.

* Sales split of 87% business travel, 10% leisure and 3% other.

* Majority-owned by David and Chip Juedes.

2021 developments

* Domestic travel has become Fox's top seller in vacations for the first time in nearly two decades.

* Rolled out customer chat across all businesses.

* Implemented virtual consultations for vacation advisors and their customers.

* Early in the pandemic, Fox laid off about 15% of its workforce, but today the agency is largely the same organization and people who were at Fox in 2019.

Looking ahead

* A return of international leisure travel is expected to return to 2019 levels in 2023. Projecting to finish 2022 at about 70% of 2019 levels.

* For business travel, expects to finish 2022 at 85% of its 2019 transaction count.

* Most days in February and March were over 80% of the same days in 2019.

* International travel remains dampened and will be the slowest to recover.

* New business won will lead to 2023 exceeding 2019 volumes.

* Meetings and incentives groups are booking and traveling on an extremely compressed timeline, often within two or three months of initial concept. A near-full recovery is expected by the end of 2022. Virtual meetings will remain, but the value of in-person gatherings cannot be replaced.

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