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Nasty surprises in AA's addendum
The document contains a bunch of surprises -- all bad -- for all agencies that issue airline tickets. Corporate agencies, or...
Why flying in Hawaii is no ticket to paradise right now
Thanks to a much-needed airport modernization project, flyers can expect delays in the Islands.
Find the right client with four questions
How can advisors ensure a client will be a good fit? Brownell's Toni McClelland shares tips.
War + inflation + airline meltdowns = record demand
Almost every condition that has derailed travel in the past is present, yet travel is booming. Why? And how long can it last?
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From the Window Seat columns
War + inflation + airline meltdowns = record demand
Almost every condition that has derailed travel in the past is present, yet travel is booming. Why? And how long can it last?
Hosts compete, and ICs benefit
What do ICs want from a host? Avenue Two Travel is exploring two paths -- one practical, one ambient -- to differentiate...
More visitors arrived. Negative sentiment decreased.
In Hawaii, a minor overtourism miracle: Visitation increased and residents viewed tourism more favorably. What occurred there...
Sustainability versus customer experience?
Norwegian Cruise Line Holdings CEO Frank Del Rio questioned whether CLIA lines weren't losing customer focus by putting...
Traveling -- and cruising -- with a disability
John Sage doesn't feel his disability until he runs into accessibility barriers when traveling. And challenges can begin with...
Liam Neeson and Jerry Garcia walk into a bar...
Norman Bukofzer, the late bartender at the Ritz-Carlton Central Park, was beloved. His story has a lot to say about how to...
A most unusual traveler's tale
J.R. Harris toured South Africa, solo, in 1982. That in itself would have been interesting in a morbid way; apartheid was then...
When racism sails, bad behavior ensues
Bigotry is a blight on land; one advisor's guests encountered it in all its ugliness at sea.
The recovery-versus-overtourism paradox
U.S. Travel's singular focus is "increased travel, full stop." Is that the most profitable route?
Culture wars and the weaponization of travel
Whether considered too woke or too restrictive, destinations are likely to suffer collateral damage as a result of increasing...
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