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Nasty surprises in AA's addendum
The document contains a bunch of surprises -- all bad -- for all agencies that issue airline tickets. Corporate agencies, or...
Why flying in Hawaii is no ticket to paradise right now
Thanks to a much-needed airport modernization project, flyers can expect delays in the Islands.
Find the right client with four questions
How can advisors ensure a client will be a good fit? Brownell's Toni McClelland shares tips.
War + inflation + airline meltdowns = record demand
Almost every condition that has derailed travel in the past is present, yet travel is booming. Why? And how long can it last?
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Legal Briefs
Nasty surprises in AA's addendum
The document contains a bunch of surprises -- all bad -- for all agencies that issue airline tickets. Corporate agencies, or...
An IC stole from clients. Now what?
Legally, you are not liable for the acts or omissions of your independent contractors. Nevertheless, here are four steps that...
This is why cash is not always king
Here are some steps you must take if a client pays with a large amount of cash.
How a host travel agency can avoid franchiser regulations
If you’re a host, take these steps to avoid crossing over into franchise territory.
Take these steps to avoid air-ticketing fraud
In my experience, all ticketing frauds have several things in common, but there are steps you can take to make sure it doesn't...
Two things a new agency can do without
In my opinion, I wouldn't bother with an ARC appointment and would not sign a GDS contract. The burdens and risks involved are...
What does NDC mean for full-content fees?
If less than all of a carrier's fares are available in the GDS, you are certainly not getting full content. Whether that...
Can you safeguard your client's deposit?
While it may be unfair and unethical, it is not illegal for travel suppliers to take client deposits and use them to meet...
Doing the math on your agency's value
It may be a good time to sell your agency. Here's how to assign its value.
What NDC is really all about
My opinion of NDC is that it is not primarily a better service but rather a better weapon in the airlines' war against the GDS...
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Premiere scheduled for reality TV show starring two travel advisors
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