19 | OutsideAgents.com

OutsideAgents.com
2021 sales: $454.3 million
Previous ranking: 34
Employees: 22

9125 Philips Highway
Jacksonville, FL 32256
Phone: (866) 208-5604
Website

Executives

CO-OWNER: Chad Burt
CO-OWNER: Steve Muraca
EVP, SALES: Dan Crutchfield
SVP, BUSINESS DEVELOPMENT: Jared Braunstein

Company facts

* Host agency majority-owned by Chad Burt and Steve Muraca.

* Works with 6,000 independent contractors.

* Sales split of 96% leisure travel, 2% business, 2% meetings.

2021 developments

* Invested in more co-op advertising with agents than ever.

* Deployed new marketing suite.

* Deployed enhanced fraud-protection program that includes agent training. OutsideAgents.com will pay up to $500 of the cost of any fraud for which the advisor is held accountable.

* Attracted talent from competitors that let staff go during the pandemic.

* Released Spectrum, a resource for agents serving those with special needs.

* Added staff to support travel advisors.

Looking ahead

* Says 2022 "will smash the record books as consumers 'revenge spend' on their vacations." The company called it a "once-in-a-lifetime surge in travel."

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