2021 sales: $82.7 million
Previous ranking: 51
Employees: 9
998 Harrison St.
Washington Twp., NJ 07676
Phone: (201) 263-0363
Website Executives
PRESIDENT: Susan Pisaturo
Company facts
• Travel agency specializing in Disney and Universal vacations.
• The company’s 57 independent advisors completed 100% of sales.
• Owned by Susan Pisaturo
2021 developments
• Increased social media presence on a range of platforms and partnered with social media influencers to build brand recognition.
• Traveled more to experience new hotels and shared photos and videos of our trips to show that it is safe to explore the world again.
• Tracking future cruise credits, commission recalls and erroneous commissions became a full-time job for two employees who were not doing this before the pandemic.
• Did not add agents to the team. With the slowdown due to Covid, Small World didn’t want to dilute the volume of leads.
• Fam trips to Disney World, Disney Cruise Line, Disneyland and Universal so they could share their firsthand knowledge with their clients.
Looking ahead
• Cautiously optimistic for 2022. People are ready to travel but also a bit anxious about the uncertainties due to Covid and the war in Ukraine.
• People staying closer to home, so domestic sales will continue to grow.
• Numbers for 2022 have already exceeded those in 2019.
NOTE ABOUT SMALL WORLD TRAVEL'S RANKING: Some Power List companies
have resubmitted their numbers, which have resulted in changes in the
rankings. Read more about those changes.