2021 sales: $170 million
Previous ranking: 32
Employees: 24
1740 Fennel St.
Maitland, FL 32751
Phone: (407) 331-3888
Website Executives
PRESIDENT: Ken Gagliano
COO: Tony Gagliano Jr.
SVP: Erwing Hernandez
VP, INDUSTRY ENGAGEMENT & SUPPORT: Jenn Lee
VP, SALES & MARKETING: Pam Scott
Company facts
* Host agency with a network of 4,100 independent advisors.
* 2021 sales split of 85% leisure, 15% corporate.
* Majority-owned by Ken and Tony Gagliano.
2021 developments
* Took advantage of having a smaller team to streamline internal processes and clearly identify and adjust several team members' responsibilities and duties.
* Segmented advisor base and created more engagement and education opportunities.
Looking ahead
* Advisors who joined the industry in 2020 and 2021 are doing exceptionally well.
* Veteran advisors who are still standing have streamlined their business practices and are more profitable. Travel Planners predicts that many veteran advisors who were poised to sell their businesses in 2020 but were foiled by the pandemic will be ready to sell again in 2022 and 2023.