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Nasty surprises in AA's addendum
The document contains a bunch of surprises -- all bad -- for all agencies that issue airline tickets. Corporate agencies, or...
Why flying in Hawaii is no ticket to paradise right now
Thanks to a much-needed airport modernization project, flyers can expect delays in the Islands.
Find the right client with four questions
How can advisors ensure a client will be a good fit? Brownell's Toni McClelland shares tips.
War + inflation + airline meltdowns = record demand
Almost every condition that has derailed travel in the past is present, yet travel is booming. Why? And how long can it last?
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Technology
ARC's new API expands payment processing beyond GDSs
ARC said the new solution enables agencies to process payments with supplier-direct and NDC workflows.
American Airlines bans automated fare reshopping
Starting June 1, American Airlines will prohibit travel advisors from making use of automated reshopping technology to change...
Hoteliers slowly test digital tipping as travelers increasingly go cashless
Even as travelers are increasingly comfortable adding digital tips through their rideshare app, mobile tipping options for a...
Airlines' NDC plans fragment distribution
As more airlines begin leaning heavily on NDC-enabled distribution technology, flight shopping is becoming more difficult for...
American Airlines is pleased with its NDC rollout
The early days of American's NDC full-content strategy have gone well, company executives asserted on Thursday during the...
Travel advisors' growing cruise sales may reverse a trend to direct
Advisors have seen their share of cruise bookings plummet during the pandemic, but the dominance of the advisor channel is...
March was a record month for ARC
ARC said air ticket sales in March totaled more than $9.6 billion, a 22% increase year over year and the highest monthly total...
Alaska Airlines will eliminate check-in kiosks at hub airports
The machines will be replaced by bag tag stations with iPad tablets, where customers can pay for and tag checked bags.
Air Canada lays out NDC strategy, including a surcharge on legacy GDS bookings
Travel agencies will have access to Air Canada's NDC content in four ways, and Edifact bookings in the GDSs will carry a...
Take these steps to avoid air-ticketing fraud
In my experience, all ticketing frauds have several things in common, but there are steps you can take to make sure it doesn't...
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Nasty surprises in AA's addendum
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Find the right client with four questions
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