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Nasty surprises in AA's addendum
The document contains a bunch of surprises -- all bad -- for all agencies that issue airline tickets. Corporate agencies, or...
Why flying in Hawaii is no ticket to paradise right now
Thanks to a much-needed airport modernization project, flyers can expect delays in the Islands.
Find the right client with four questions
How can advisors ensure a client will be a good fit? Brownell's Toni McClelland shares tips.
War + inflation + airline meltdowns = record demand
Almost every condition that has derailed travel in the past is present, yet travel is booming. Why? And how long can it last?
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Wheels Up columns
More U.S.-China nonstops? Don't pack your bags yet.
Flights between the U.S. and Asia are up dramatically from last summer. But thanks to strict pandemic-era rules, nonstops...
Lufthansa's customer service turbulence
A travel advisor's group is frustrated after a Lufthansa policy is unevenly applied to the group's claims.
The unseemly side of ancillary fees
Frontier's focus on ancillary fees has me wondering: At what cost?
Waking up to the struggles of disabled flyers
Airlines say they're committed to accessibility. Here's what they could do.
Digging into airlines' 'controllable delay' loophole
The DOT's new customer-service dashboard is good. It could be better.
Operational woes could cost this airline the most
When it comes to fixing operational woes, perhaps no airline has as much at stake as Delta.
Now arriving: The airports of tomorrow
The airport experience of the future is taking shape now in Denver, Newark and Pittsburgh.
Intriguing flights to catch as air travel ramps up
From AKL-JFK to TFN-EWR, new city pairs are heartening to see and fun to track.
It's time to rethink the pilot training rules
Changing current training requirements might be the way to solve the pilot shortage.
Flyers would benefit from Allegiant-Viva partnership
A joint venture would most certainly lower prices in the U.S.-Mexico leisure market. Plus, it would be sure to broaden the...
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Premiere scheduled for reality TV show starring two travel advisors
Adventures by Disney adds destinations for 2024
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